All utility employees are remote so outages affect our customer service and administrative staff. Puget Sound Energy reminds you to be aware of scammers and con artists who target utility consumers across the country posing as utility representatives and demanding immediate payment of an “overdue” bill to avoid disconnection of your energy service. You can use the PSE outage map to see current outages.

Scammers going door-to-door offering to restore power for a fee, or asking if your power is out. If you think your natural gas appliances are not operating safely or properly, call us at 1-88 to schedule a free visit by a PSE service technician to diagnose the problem.

This is NOT something PSE workers would do. Phone calls using “spoofing technology” that displays Puget Sound Energy’s name and phone number when they call to threaten disconnection of service-usually within 30 minutes-if immediate payment is not made with a prepaid debit or money card.Ī caller, falsely claiming to be from Puget Sound Energy, leaves a message to call back a number, usually an unfamiliar 1-800 or area code number.

Adobe pse phone number